Nicky Windsor, 29, has three children, but when she became pregnant for a fourth time, the single mother decided to terminate.
Windsor went to Conifer House in June, but after she had the abortion, she complained about not being offered a proper burial for the fetus, Metro reported.
She was later sent a condolence card from Conifer House which contained an ultrasound image of the fetus.
“When I got the card, I thought it was a really nice gesture,” she told Hull Daily Mail. “But when I opened it up, I saw two baby scans of my baby, and it absolutely shattered me. It was just an awful feeling. It felt as if I had to go through the loss all over again.”
Windsor said she was upset about the lack of burial options to begin with and claimed the staff admitted they made a mistake.
“After I had my procedure, I should have been given the option for a single burial or cremation,” Windsor said. “I didn’t have that, so I felt like I never got the chance to grieve properly, and you can’t get that back. That chance has gone now, and it makes me feel a bit empty.”