(When I was born, there were serious complications, and doctors had to step in to keep both me and my mother alive. They tore all my muscles and damaged a lot of nerves in my neck. I went to a physical therapist for many years.
I hardly ever notice it now, 20 years later, but once in a while, after lifting heavy items for a long period of time, my back acts up and it hurts a lot.
All of my coworkers know this, and despite this, I’m a very hard worker. A customer in his 40s walks in, skips right across the line, and to me, where I’m currently working on a problem with a coffee machine.
He sets an empty can of gas, the steel type, down on the floor next to me. I have equipment all over the counter and floor, trying to figure out the problem with the machine. It is also worth mentioning that I live in a small town, where everyone knows everyone.
I have hardly ever dealt with rude customers because of this, and it’s well known that we can take abuse until a certain point.)
- Customer: “I need you to go out to your gas cabinet and fetch me a new one of these.”
- Me: “Sure, let me just clean up a little here.”
- Customer: “Do you think I have time for that?! Do you know who I am? I have other places to be!”
- Me: “All right, then.”
(I shuffle all the pieces and tubes onto the counter, hoping no one will brush them off and step on them.
I run out to the cabinet, open the lock, grab a new can, and head back inside. Right as I walk into the store, I get insanely painful cramps in my back, I manage to scoot over to the customer and set the can down, obviously in pain, but I smile and shrug it off to my coworkers.)